Since you are leaving in three days, I suggest you contact ">Product Support"> Product Support by phone tomorrow if this doesn't resolve the issue. I don't think it has anything to do with USB drivers.I am sorry you are having trouble installing the Garmin Communicator Plugin. The issue we had over the weekend was purely Garmin servers related. You should not have issues connecting to Garmin servers if your device is showing up as a drive in Windows machine. Well, as per my little knowledge about technology, if it is a USB drivers issue, Windows will give you error message, "unknown device" or something. If the PC cannot see the nuvi or Garmin Express cannot connect with Garmin, maybe we should suggest installing the USB drivers: All the old posters on these pages already have the correct USB drivers. This is an issue particularly for a new Garmin customer running Garmin Express for the first time. There has been much discussion over finicky USB cables, but I don't believe that. Garmin Express supposedly installs USB drivers, but as we know installations can fail because of the many different operating systems and various configurations of the PC. The plugin was not needed, but the USB drivers were. It may be that the many posters who have had an issue with Garmin Express over the past months have actually had a problem with USB drivers, and their problem has been fixed by going to the Garmin Communicator web page. There is one feature of Garmin Communicator that cannot be removed - it has installed Garmin USB drivers on the PC. So far, all Garmin programs and sites work. I've deleted the 32 and 64 bit versions of Communicator from my PCs. I don't use BaseCamp very often, so don't know if there is any longer a need for Garmin Communicator with this software. I was thinking there were some functions in BaseCamp that would link to the browser and require the Communicator Plugin. I am not sure about BaseCamp or MapInstall. I did notice that there is no longer a tab for myDashboard, so it would appear that my. can no longer be used to do device updates. I even checked my. and it seems there is no longer a dependency on the Communicator plugin even for this site. All worked fine without Garmin Communicator. I did the same and tested Garmin Express, POI Loader, Webupdater, Mapupdater. So I can confirm that you don't need Garmin communicator plug-in for Garmin Express to work. Garmin Express still works and connects with Garmin servers. I completely removed Garmin Communicator plug-in from my laptop running Windows 7 64 bit and tested Garmin Express to prove the point. I really appreciate the support I get here from all members. I really appreciate everyone's ideas, suggestions and advice to resolve the issue. Whatever it was, I thing it was a problem on Garmin side. Again it was not a good time anyway if they were doing maintenance during day time on a Saturday. It was weekend, may be they were doing some maintenance on servers which is very normal procedure to bring down servers on less busy time. I am sure there was problem on Garmin servers. Garmin Express is a stand alone application to update your devices. I fully agree with you that Garmin Express does not has any dependency on Communicator plug-in. What has me wondering though, is the suggestion and Garmin support links provided by muell9k and success reported by asallwey regarding browsers and Communicator plugin here:Īsallwey's success could just be a coincidence, but this does have me wondering about just how Garmin's software communicates with devices and Garmin's servers since asallwey's results suggest a connection with Garmin software, Garmin Communicator, and a browser that supports Communicator. My guess, and like you, it's only my GUESS, is that Communicator shouldn't be needed by Garmin software (with the myGarmin website exception as you noted). require the plugin, but suspect they do not. I also don't know if any of the other Garmin "stand-alone" programs like POI Loader, Map Updater, etc. I am not 100% sure that there is no dependancy between Garmin Express and the Communicator Plugin, so will be glad to be corrected if someone else has a more authoritative answer. Garmin announced in their forums some months ago that they were phasing out the Communicator plugin because most browsers were eliminating plugin support. The purpose of the plugin is to allow browser applications (like my.) to detect a garmin device and exchange data with it. It is my understanding that Garmin Express has no dependency on the Garmin Communicator plugin or on any particular browser.
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